![lync for mac not connecting lync for mac not connecting](https://www.doitfixit.com/wp-content/uploads/2012/01/configure_lync_for_mac_www.doitfixit.com11-169x300.jpg)
Audio-only calls when using a VCS for call control.Gateway clients are disconnected from SfB/Lync meetings.Problems connecting gateway calls to SfB/Lync clients.Problems connecting to SfB/Lync meetings via the Virtual Reception (IVR gateway).Can only make audio calls when using a Cisco VCS for call control.SfB/Lync users see low-resolution presentations in small scale.SfB/Lync presenter sees "Someone has joined and can't see what's being presented or shared" notification.Content from Pexip participants not included in a Skype for Business / Lync meeting recording.SfB/Lync participants do not receive presentations / content sharing.Sending messages from a SfB/Lync client to a locked conference.Poor image quality and delays when sharing content from SfB/Lync.Conference status shows backplanes to a merged SfB/Lync meeting with no participants.Collecting SIP logs using the SfB/Lync Server Logging Tool.SfB/Lync client can successfully connect to the Pexip Infinity conference, but audio and/or video is not working in one or both directions.SfB/Lync client does not connect to Pexip Infinity conference.We'll use your feedback to double-check our steps.This topic describes any limitations and provides troubleshooting guidance when integrating Microsoft Skype for Business and Lync* with Pexip Infinity. If they weren't, and you're still having trouble setting up Lync for Mac 2011, tell us what was confusing or wrong. Were these steps helpful? If so, please let us know at the bottom of this topic. If you still can't connect, or for other issues, see Troubleshoot sign in issues with Lync for Mac 2011 in Skype for Business Online. When I tested the instructions at work, the connection worked the first time. Please verify your logon credentials and try again" or "The service might not be available," the issue might be a connection can't be established with Lync.Īuthor's note: when I tested these instructions from home, where my Internet service isn't very good, I wasn't able to connect and kept getting errors, even after trying for 30 minutes. If you get the message "Lync was unable to sign in. Under Authentication, clear the Use Kerberos box so it's blank.
![lync for mac not connecting lync for mac not connecting](https://adamyellow836.weebly.com/uploads/1/2/6/7/126766201/351118103.png)
If you get the error message "No Kerberos ticket is detected":Īt the Lync for Mac 2011 sign in page, choose Advanced at the bottom of the page, after typing your Microsoft 365 user ID in both the Email Address box and the User ID box, and entering your password.
#Lync for mac not connecting install#
After you sign in, you'll see the Office 365 admin center.Ĭhoose Install to download the Lync for Mac 11 installation program onto your Mac.Ĭhoose the first one, lync_14._.dmg, to open the installer. Go to and enter your Microsoft 365 user ID and password. You received an email from the Microsoft Online Services Team that contains your Microsoft 365 user ID. To install Lync for Mac 2011, you need to sign in to Microsoft 365 first. When you purchased a Skype for Business Online Plan, you created a Microsoft 365 user ID at the same time, even though you didn't purchase Microsoft 365. You'll see two Lync programs there.Ĭhoose the first one, lync_.dmg, to open the installer. This is the Lync for Mac 11 update.Īfter the programs are finished downloading, go to Downloads on your Mac. The lync_14._.dmg file is downloaded onto your computer.
![lync for mac not connecting lync for mac not connecting](https://waterbom.weebly.com/uploads/1/2/6/6/126657734/944949041_orig.jpg)
#Lync for mac not connecting update#
This is the Lync for Mac 11 installation program.Īfter the Lync for Mac 11 installation program downloads to your Mac, go back to the Skype for Business page, and choose Lync for Mac 2011 update.Īt the Microsoft download center, choose Download to download the Lync for Mac 2011 update program onto your Mac. If you don't see Skype for Business listed, then it's not included with the Microsoft 365 business plan you have. At the top of your Microsoft 365 page, choose > Office 365 settings.Ĭhoose Skype for Business > Install to download the Lync for Mac 11 installation program onto your Mac.